About Fluid-hub.net
Writing an “About us” page is never easy. There are plenty of questions and expectations and often they don’t match each other.
For this reason we decided to describe what we would like this platform to be for you as a customer, now and especially in the near future.
Conceptually born in 2018, Fluid-Hub.net develops between 2019 and 2020 and begins to be the platform you see between 2020 and 2021.
The idea? To be the first marketplace for industrial automation.
Made by Italians but designed for the international market, Fluid-Hub.net is structured with the typical mechanisms of the B2B world but adopts the typical benefits of the B2C world.
We are an Italian company and as Italians we love to create, find solutions and we get passionate about things.
This is why, first of all, we would like to tell you why you should want to be part of this reality.
SERVICES
OFFLINE
MANAGEMENTTHE AVERAGE
OF B2B ONLINE
PRODUCTS IN REAL TIME
• Availability
• Date and quantity in arrival from supplier
• Lead time of products not in stock
COMPARISON AND RELATED PRODUCTS
• Alternative products comparison
• Technical cross-sell
MANAGEMENT OF PRODUCTS
• Online bill of materials
• Fast orders management
• Orders of products not in stock
• Urgency service for producible products
• Products filterable on multiple level
• Dedicated services for specific products
SUPPORT ON TECHNICAL DATA
• Products technical data
• Updated technical catalogues
• Products spare parts
ORDERS MANAGEMENT
• Custom notes insert on products and orders
• Management of secondary shipping addresses
• Choice of delivery date
• Partial delivery of partial orders
AUTONOMOUS ORDERS CHECKING
• Orders status
• Fast delivery
SALES SUPPORTS
• Chat and dedicated tickets
• Returns
• Request of products not online
- An open platform: one of the core pillars of Fluid-Hub.net is the transparency. On our marketplace you will find not only the availability of every items updated in real time, but also the incoming quantities and the related lead times of not available products.
- Wide variety of products and brands: we are working to offer you the most complete range of products and brands as possible. Our goal is to allow you to find everything you are looking for in just one place.
- Products comparison: given the wide range of items, we want to give you the opportunity to check the technical and commercial differences between interchangeable products.
- Updated catalogs and service manuals: in addition to related products and accessories, you will find updated catalogs and technical information to support you in the choice of the right product and its assembly.
- Access to dedicated services for specific products: such as the calibration of piston pumps or the urgent delivery of hydraulic valves.
- Faster orders: we know that orders placed offline always require the intervention of a sales representative who will make the offer after checking on the management software all the required commercial and technical information. On Fluid-Hub.net you will always find products with the latest prices. All you have to do is submit your order and, if needed, we will take care of the technical requests during the checkout.
- Which brings us to the last point: faster shipping.
If you want to join us on Fluid-Hub.net fill out our form.
Otherwise, for more information, write us at info@fluid-hub.net.